Shipping & Delivery Policy

Effective Date: August 12, 2026

Thank you for shopping at Tevqira. Below covers our order‑processing rules, logistics arrangements and delivery‑related terms.

Fulfillment and Transit Times

a. Order Preparation: Logistics teams need up to 3 business days for picking, packing and hand‑over to carriers. Orders placed on weekends will start processing on the next working weekday. b. Transit Duration: Standard international transit takes 10‑20 business days after parcels leave fulfillment facilities.

Rates & Service Areas

c. Flat‑Rate Pricing: Uniform flat‑rate shipping fee $5.99 USD for all orders regardless of order volume. d. Global Reach: Tevqira provides worldwide delivery service. e. Dispatch Locations: To optimize delivery efficiency, goods may ship from fulfillment hubs in United States, Canada, Australia, EU or global cooperative manufacturing warehouses.

Monitoring Your Package

After dispatch you will receive automated confirmation email with tracking numbers. You may track parcels via third‑party platforms such as www.17track.net. Carrier systems may spend 2‑3 business days to populate initial scan records.

Transit Interruptions

Static tracking status between international sorting hubs is normal. If there has been new tracking update within the last seven days, your parcel is still in normal transit. If tracking stays unchanged for over seven consecutive days, please contact customer service. We bear no responsibility for delays caused by customs inspection, extreme weather or postal‑network breakdown events outside our control.

Modifications and Multi‑Item Orders

f. Separate Shipments: Multi‑item purchases may be split into multiple parcels to speed arrival. Each separate shipment carries its unique tracking code sent by email. g. Updating Your Order: Address revisions or order adjustments must be requested within 12 hours after payment. Provide Order ID, purchase email and change details in your message. Once orders enter fulfillment queue, we cannot guarantee modifications can be completed.

Troubleshooting Deliveries

h. Unsuccessful Attempts: If recipients are unavailable during delivery, couriers will leave delivery notices. Please contact your local postal service promptly with tracking number for redelivery or self‑pickup arrangement. i. Lost Packages: When carriers formally confirm parcel loss during transit after official investigation, Tevqira will arrange free replacement for affected orders. j. Stolen After Delivery: Please secure your receiving address. We take zero liability for packages reported missing or stolen after carrier marks status as “Delivered”.

Terms & Disclaimers

By completing purchase transactions, customers accept the following clauses: k. Estimated Timelines: All delivery durations are estimates instead of legally binding guaranteed deadlines. Unexpected carrier or border‑control delays fall outside our control scope. l. Import Taxes & Duties: Buyers are fully liable for customs tariffs, import VAT and border‑clearance fees imposed by local authorities. Such extra charges are not covered by product prices or flat‑rate shipping fees. m. Address Validity: Customers must submit fully accurate shipping information on checkout. We are not financially responsible for mis‑deliveries stemming from incorrect, outdated or incomplete buyer‑provided address data. n. Transfer of Liability: Our shipment‑related liability terminates once shipping providers mark packages as successfully delivered to the submitted receiving address.

Customer Support

For shipping‑related consultation and assistance, send email to service@tevqira.com. Include Order ID and checkout email inside your message to accelerate response.