Terms of Service

Welcome to our website. These Terms of Service (“Terms”) describe the rules that apply to your access, browsing, account registration, ordering and other activities on our platform. By using our website, you confirm that you understand and agree to be bound by these Terms. If you do not agree with any part of this agreement, please stop using our services immediately.

Use of the Site

You must be at least 18 years old to use this website and place orders. If you are under 18, you may use our services only with the consent and supervision of a parent or legal guardian. By accessing our platform, you represent that you have the legal capacity to enter into a binding purchase agreement.

You agree to use this website only for lawful purposes. You must not take any action that could damage the website, disrupt its normal operation, compromise its security, or interfere with other users’ access to our services.

Your Account

When you create an account on our platform, you are responsible for keeping your login credentials and account information confidential. You agree to provide accurate, current and complete information when registering an account or submitting an order.

We reserve the right to suspend or terminate any account that violates these Terms, or is involved in fraudulent, abusive, unauthorized or otherwise inappropriate activity.

Orders and Payments

By placing an order through our website, you agree to provide accurate and complete purchase details. Once you complete the checkout process, you authorize us and our payment service providers to process the total amount due.

All prices listed on the website are subject to change without prior notice. Additional fees such as shipping charges, taxes, customs duties or other local charges may apply depending on your delivery location and applicable regulations.

Products and Descriptions

We make reasonable efforts to ensure that product descriptions, images, specifications and pricing information are accurate and up to date. However, minor differences may still occur due to screen display settings, manufacturing updates, inventory changes or other factors beyond our control.

We do not guarantee that all product information is completely free from errors, omissions or inaccuracies. If you discover an issue with product information, please contact our customer service team before placing your order.

Intellectual Property

All content on this website, including but not limited to text, images, graphics, logos, product information, page design and software, is owned by us or our authorized partners and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, publicly display or use any of this content for commercial purposes without our prior written permission.

Privacy and Data Protection

Your privacy is important to us. The collection, use, storage and protection of your personal information are governed by our Privacy Policy. By using our website, you acknowledge that you have read and agree to the practices described in our Privacy Policy.

User Conduct

You agree not to:

• Use our website for any unlawful purpose.

• Attempt to interfere with, damage or disrupt the website’s operation or security.

• Upload or distribute any harmful software, malicious code or unauthorized data.

• Collect or misuse personal information of other users.

• Copy, reproduce or distribute website content without authorization.

We reserve the right to restrict access to the website or take appropriate action against users who violate these Terms.

Third-Party Links

Our website may contain links to third-party websites, services or resources. We do not control these external sites and are not responsible for their content, privacy policies, terms of service or business practices.

Accessing third-party links is done at your own discretion and risk. We recommend reviewing the relevant terms and privacy policies before using any external service.

Disclaimer of Warranties

Our website and all related products and services are provided on an “as available” and “as provided” basis. While we work to maintain reliable access and accurate information, we do not guarantee uninterrupted service, error-free content, or complete freedom from technical issues.

Limitation of Liability

To the maximum extent permitted by applicable law, we and our affiliates will not be liable for any indirect, incidental, special or consequential damages arising from your use of the website, product purchases, delivery delays, technical interruptions, or unauthorized access to your information.

Indemnification

You agree to defend, indemnify and hold us, our operators, affiliates and partners harmless from any claims, damages, losses or expenses arising from your violation of these Terms, your misuse of the website, or your infringement of any third-party rights.

Governing Law and Dispute Resolution

These Terms shall be governed by and interpreted in accordance with applicable commercial laws. Any dispute arising from these Terms or your use of the website shall be resolved through applicable legal procedures.

Changes to These Terms

We reserve the right to update or modify these Terms at any time. When changes are made, the revised version will be posted on this page with an updated effective date. Your continued use of the website after the changes take effect means you accept the revised Terms.

Contact Information

If you have any questions about these Terms of Service, please contact our customer service team:

Store Name: Penlixo

Website: https://penlixo.com

Website Operator: Henan Shaoyao Network Technology Co., Ltd.

Registered Address: Room D003-5, 4th Floor, Changtong E-Commerce Industrial Park, Qilihe South Road, Yongping Road, Zhengdong New District, Zhengzhou, Henan Province, China

Business License Entity: Henan Shaoyao Network Technology Co., Ltd.

Customer Service Email: service@penlixo.com

Customer Service: +1 2894800139